Requirements:
Fluent English and German, both written and oral, min. level - B2
Previous working experience with airlines/ticketing is a plus
Knowledge of Amadeus booking system is a plus
Customer service skills
Communication skills (Good listening and responding skills)
Ability to obtain, verify, evaluate work assignments and provide necessary information for clients
Good time management skills and ability to prioritize
Ability to react on stressful situation
Working knowledge of Microsoft Windows and Microsoft Office applications; general hardware and software knowledge
Multi-tasking skills (actively listening to customer questions, answering questions, registering issue and finding solution at the same time)
Responsibilities:
Runway will provide each employee 80 hours training in order to be able:
To be familiar and follow Client's internal rules
Navigate through and use Client's and Runway support tools
Ensure communication skills
We offer YOU:
Training and experience with one of the leading airline company in Europe
Job in an international, young and inspiring environment
Safe and caring employer with a lot of experience in the field
Official registration according to Ukrainian legislation
Career opportunities
Opportunity to become an important part of our big Runway family
Modern office in the new business center 5 meters from the underground
Competitive salary.
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